Post by jennifer443 on Mar 18, 2024 3:58:59 GMT -5
Therefore, instead of investing money into a marketing plan to find new customers, Why not try to focus on retaining old customers first? Did you know that the cost of retaining old customers is 5 times cheaper than the cost of finding new customers? Existing customers are 3 times more likely to purchase a business's product or service than new customers. Existing customers are more than 50% more likely to refer others. Customer retention is when a business intends to conduct business by planning strategies for marketing, products, and services to maintain relationships between old and current customers to stay with the business continuously.
Customer retention doesn't just focus on getting Job Title Email List customers to buy products and services on a regular basis. but must also make customers feel connected, confident, and trustworthy, which comes from the fact that the business Give importance and truly see the value of customers. Businesses can create these feelings in a variety of ways, such as doing Inbound Marketing, doing CRM, doing Loyalty Programs, doing Customer Retention, and doing Social Listening to develop products, etc. In this article, we will introduce 5 marketing strategies that will help businesses retain customers and create sustainability for their businesses. Increase sales and also help save marketing budget.
Which will definitely be beneficial to the business, to a greater or lesser extent. But before getting to know the 5 strategies, we want you to start by planning about your customers first. Plan for tree growth Who are your most important customers? Divide customers into segments An important thing that every business should do is to divide customer segments. We need to look at "who" will be our "customer" in order to plan marketing and choose the right strategy to reach the people we want to penetrate. Businesses can be divided into types of customers as follows: Regular customer The customer group that we will focus on most in this article is repeat customers, which are very valuable people for businesses.
Customer retention doesn't just focus on getting Job Title Email List customers to buy products and services on a regular basis. but must also make customers feel connected, confident, and trustworthy, which comes from the fact that the business Give importance and truly see the value of customers. Businesses can create these feelings in a variety of ways, such as doing Inbound Marketing, doing CRM, doing Loyalty Programs, doing Customer Retention, and doing Social Listening to develop products, etc. In this article, we will introduce 5 marketing strategies that will help businesses retain customers and create sustainability for their businesses. Increase sales and also help save marketing budget.
Which will definitely be beneficial to the business, to a greater or lesser extent. But before getting to know the 5 strategies, we want you to start by planning about your customers first. Plan for tree growth Who are your most important customers? Divide customers into segments An important thing that every business should do is to divide customer segments. We need to look at "who" will be our "customer" in order to plan marketing and choose the right strategy to reach the people we want to penetrate. Businesses can be divided into types of customers as follows: Regular customer The customer group that we will focus on most in this article is repeat customers, which are very valuable people for businesses.